Sonicshack goes to great lengths to guarantee that your custom products are the uppermost quality and on time. We offer a satisfaction guarantee (minus shipping) for all custom products provided any inaccuracy’s are reported to us within 48 hours(or 2 business days) of receiving them. Most companies do not offer guarantees on custom product since it can not be reused or resold. Sonicshack believes that customer satisfaction is our key to success! To report any concern’s you may have contact us at 843-737-6100 or use our live chat services Monday-Friday 8:30am to 5pm and Monday- Thursday 7pm-10pm
Thank you for your business!